Shipping Policy
Last updated: February 18, 2026
Standard Shipping
Delivery in 3-5 business days across major cities.
Express Delivery
Next-day delivery available for select locations.
1. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Location | Standard Shipping | Express Shipping |
|---|---|---|
| Kathmandu Valley | Rs. 50 | Rs. 100 |
| Outside Valley | Rs. 100 - Rs. 150 | Not Available |
2. Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
3. Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Damages
Commerzze is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.