Return Policy

1. Return Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging with all tags, labels, and accessories included.
• Accompanied by the receipt or proof of purchase.

2. Non-Returnable Items

Certain items cannot be returned for hygiene or safety reasons, including:

• Perishable goods (food, flowers, newspapers)
• Intimate apparel and swimwear
• Health and personal care items
• Gift cards and downloadable software products

3. How to Initiate a Return

1. Log in to your account and go to "My Orders".
2. Select the order containing the item you wish to return.
3. Click on "Request Return" and follow the instructions to print your return shipping label.
4. Pack the item securely and attach the shipping label.
5. Drop off the package at the nearest designated courier location or schedule a pickup.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.